It is essential for NCape LLC that you’re content with the items you’ve purchased from us. If you change your mind or your item is faulty, it may be returned to us. Goods may be returned for a refund or exchanged within 14 days of receiving your order, provided they are unopened and unused. Please note postage costs will not be refunded for the charge incurred returning the items to us. If the goods are faulty or were sent in error, we will reimburse you for the cost incurred to return the item/s back to us. ΝCape will strictly not accept returns for open or used items, unless the item is faulty.
If your package is incomplete or incorrectly described, we will meet our legal obligations by providing a replacement product or refunding the purchase price and delivery charges. The product may need to be returned for investigation.
Please return your items to:
Spartis 18, Vrilissia 152 35 Athens, Greece